Frequently Asked Questions

Where can I buy Blue Beaker soaps?

Click on Soap or Small Batch Soap to purchase online. To see a listing of stores where Blue Beaker is available, visit our "Find Shops" page to see current locations where Blue Beaker Soaps are sold.

Will you be selling lip balm? 

Right now we are only selling soap. 

What are your shipping policies?

Regular orders are shipped within 48 hours via the United States Postal Service. Made to order small batch orders ship 3 - 4 weeks after your order is placed. 

If your order was damaged during shipping, you must save all contents and wrappings for the shipping provider to inspect in response to your claim.

Can I pick up my order instead of having it shipped? 

We are sorry, but Blue Beaker does not offer local pick-up. 

What is Your return policy?

Due to the personal nature of our products, we cannot assure the purity of merchandise once it has been shipped. For safety and hygiene reasons, our soaps cannot be restocked or resold, therefore we do not accept returns. If you are not familiar with Blue Beaker, please consider ordering one bar to be sure that you like our product before purchasing larger amounts. Blue Beaker is not responsible for any individual reaction to any of our ingredients. A list of ingredients is located both on our website, and on the bar label.  Please see product descriptions for a full list of ingredients.  

What is the shelf life of handcrafted soap? Does it "go bad"?

While handcrafted soap improves with age, we recommend using our soap within 12 months of purchase. Soaps will not “spoil”, but you may notice some changes as natural soap ages. The scent of essential oils will diminish over time and is best when used within three months. For longer storage, store your soap in a cool, dry place.

For a longer lasting bar, keep soap as dry as possible between uses.  

Is Blue Beaker handcrafted soap all natural? 

All of the ingredients that we use to make Blue Beaker handcrafted soap are natural with one exception.  Soaps that list "Fragrance" as an ingredient use a synthetic scent that is deemed safe for external use. 

I have sensitive skin. What about allergies?

Remember, while products are natural, that does not always mean safe for everyone, and skin irritation or allergic reactions can happen. If you are worried, try the soap on a small area of your skin first. 

WARNING: Manufactured on shared equipment may contain traces of nut oils, and other ingredients used in any of our soaps. People with allergies or sensitivities to any of our ingredients should not use our soaps. If at any time irritation occurs, discontinue use. Not for consumption or internal use. 

People with severe allergies--please note: If you have severe anaphylactic-type reactions to ANY of the ingredients in ANY of our products, please do not buy our products. We cannot guarantee against possible cross-contamination of individual ingredients.